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20 Ockley Rd, London SW16 1UB, UK – 020 8769 8686
Had a membership with these guys in 2016 (signed up by Shiraz- really friendly and helpful guy) and regrettably cancelled to move to fitness first. After having my account used for fraud and having absolutely NO help from fitness first I decided to move back to these guys and let me just say it's the best thing I could have done. The extra cost is way worth it, the building is new & modern and kept clean at all times. SOME friendly & welcoming staff front of house, lovely staff back of house. Great view from the gym on the top floor, a decent sized pool which rarely gets busy AND unisex sauna's & steam rooms which for me is very important. It's like a little community in the changing rooms which also helps you feel more comfortable when you get to know the regular faces. Overall, only good things to say about this club!
Great gym, can say it is the best I've joined. The staff are immensely friendly, always greeting you on arrival/departure. The cleaning staff are friendly and the gym is always clean. Never too busy. Would definitely recommend. I'm in the process of canceling my membership now as I've sadly had to move back to the USA, so will let you know how it goes as I'm not sure why people are saying they are "locked" in, you are able to cancel.
7 Streatham High Rd, London SW16 1EH, UK – 020 8835 9100
I have been seeking a new gym in my area for awhile and ever time I entered fitness first for info I have had excellent customer service (not at the other gyms in the area). It didn't matter who was at the front desk, every time I went there, and there was always someone different, I always received exceptional service. That's why I decided that this will be my new gym. Every gym is the same, you have classes, you have weights, you have treadmills, but customer service is what sets you apart from anyone else. That's what makes people want to come back, its the experience. And I can understand why the staff goes up and beyond. Joe West, the General Manager, listened to my concerns and made sure that me being fit and healthy was just as much a priority to him as it was to me. It's amazing to see that you have staff that cares from the top. So I want to say job well down to Joe West and his team at Fitness First Streatham. Thank you♡
Nice gym, friendly staff. But suffers from over subscription so gets very busy during peak hours. Also needs investment in equipment, needs to fix the leaking roof which has been a problem for over a year now, if there's heavy rain then you can't use that area of the gym where the leak is.
116 Lordship Ln, East Dulwich, London SE22 8HD, UK – 020 7907 1900
The care and compassion of this company is second to none. Friendly faces, expert knowledge and genuine care has given me the skills to care for my back and know hopefully how to avoid any injury happening again. They help you to understand your body and be aware of physical triggers. I can't rate everyone there high enough. They deserve more than 5 stars, and would recommend to anybody wanting to heal and care for their physical well-being. I have never been pushed to have more treatment - and it felt like every member of staff new my injury and could advise at any point - even when just visiting the gym. Better than excellent!
I love the gym. The only thing I don't like is how cold it is upstairs. I also think there should be at least one dancing class in the list. Something like "Zumba" for example.
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